Telesteps- Steps to Success

Where will we start?
How large should my Telehealth programme be?
How do we select appropriate people or patients?
What equipment should be used?
How much will the programme cost to set up?
How will we get paid?
How can we afford to run the programme?
What are the legal ramifications?
Will the staff buy into the technology?
Will the referring clinical staff and social carers object?
Will there be a positive impact on patient clinical outcomes?………
These and many more critical questions need to be answered before starting a Telehealth programme.
The Alere Advantage
Alere has assembled a unique team of healthcare experts who have thought through these questions and can create a client specific telecare, telehealth or telemedicine programme and the process necessary to implement and integrate the use of new technologies into the main stream of administration, clinical and social care.
The Tele-Steps Process is designed to coordinate valuable staff time by focusing on key decision points and reducing unnecessary expenses by delivering programme specific and cost effective procedures, policies, business & marketing plans, and technology.
Alere has developed a complete set of policies and procedures for each level of the healthcare care continuum: sheltered - assisted living, nursing home facilities, care home and hospice organisations, doctor group practices, acute and speciality hospitals, mental health, as well as managed care private insurance organisations, industry occupational therapy programmes and school programmes.
Alere’s experienced team has created staff training manuals with easily understood step-by-step instructions, and specific clinical and management outcome criteria, and detailed business and marketing plans.
Process Diagram
Actions
The Alere Team will:
Develop a detailed technology business plan for your telecare, telehealth or telemedicine programme
Customise hardware to meet your medical, social care and financial needs
Negotiate with hardware and software manufacturers on your behalf
Establish Policies and Procedures necessary to meet accreditation approvals
Deliver and install hardware in peoples or patients homes
Collect technology after use, clean, disinfect and warehouse for next recipient
Act as a liaison partner with all selected manufacturers and act as first line support
Provide hardware upgrades at a nominal cost
Provide training and support to:
Clinical Staff
Operational Staff
Telecare Staff
Patients
The Alere Tele–Steps Process will:
STEP 1: Undertake a Client Assessment
STEP 2: Programme Management & Design
STEP 3. Staff Training & Development
STEP 4: Legal & Regulatory Compliance
STEP 5: Financial & Reimbursement Strategies
STEP 6: Marketing & Public Relations Strategies
STEP 7: Data Management & Clinical Outcomes
The Alere Team
Experienced in Telecare, Telehealth and Telemedicine Programme Management
Familiar with all new Government Health & Social Care Policies and Strategic Plans
Up to date with all of the latest technology and software in the Telecare market place
Consultants and Telecare & Assistive Technology System Integrators
Dedicated to help organisations start up new Telecare Projects



